Brand storyteller

Posts Tagged ‘customer service’

Getting the cold shoulder on Twitter

May 10th, 2013
Getting the cold shoulder on Twitter

Imagine for a moment that you’re looking for a specific item. You approach the salesperson in your favourite store or boutique and ask, “Do you have any navy pencil skirts?” The salesperson responds: “All of our skirts are on the second floor. Just go up those stairs.” That doesn’t feel very helpful, does it? You

Read more

Roaming around

April 5th, 2012

I had to learn my lesson the hard way. The first time I came to Spokane (yes, I’m here right now), I racked up $1,000 in roaming data charges. I was with Bell, lo, those (almost) three years ago. Bell called me on Monday and said ‘um, hey, do you know what you did?’ My

Read more

Let no good deed …

March 10th, 2012

Go unrecognized. Unless you consider getting your name on these pages punishment. Then we can go with the original saying. Some people think all I do is complain. That’s just not true. I also don’t consider it complaining when I’m standing up for myself and the hard-earned money I spend. But enough about me. This

Read more

Friends off

March 9th, 2012

Dear Naughty Monkey, I’m afraid this is the end of the road for us. It’s been quite a ride, really. I first learned of you several years ago when my friend Jill extolled your virtues on the internet discussion board where we met. I bought a pair of Live Wires off ebay. I was especially

Read more